CLY88 is fully committed to protecting the privacy and personal data of every player. This Privacy Policy clearly sets out how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010.
Your Data Is Protected
Six core principles that form the foundation of CLY88's Privacy Policy in protecting Malaysian players' data
All personal data and financial transactions transmitted through the CLY88 platform are protected by military-grade 256-bit SSL encryption. Your information cannot be intercepted or read by any third party during transmission.
High SecurityAccess to players' personal data within CLY88 is strictly limited and controlled. Only authorised personnel with a legitimate business need may access such information, and all access is logged and regularly audited.
Controlled AccessCLY88 has never and will never sell, rent, or disclose players' personal data to any third party for marketing purposes without the player's explicit consent. Your data belongs to you — it is not a business commodity.
No Data SalesCLY88's Privacy Policy is built in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure that all data collection and processing practices comply with applicable local data protection laws.
PDPA 2010CLY88 players have the right to request access to their personal data, correct inaccurate information, or request deletion of data in certain circumstances. Privacy-related requests are processed within 14 business days.
Player RightsYou have full control over CLY88 marketing communications. Players may opt out of promotional emails, SMS notifications, and other marketing communications at any time via account settings or by contacting our support team.
Full ControlCLY88's Privacy Commitment: We respect your privacy. This Privacy Policy transparently explains how CLY88 manages your personal data. By using the CLY88 platform, you agree to the terms of this Privacy Policy.
This Privacy Policy ("Policy") is published by CLY88 ("we", "us", or "CLY88") and applies to all users who access or use the CLY88 platform via the website cly88.biz, mobile app, or any other CLY88-related services.
CLY88 recognises that privacy is a fundamental right of every individual. We take this responsibility seriously and are committed to ensuring that all personal data collected is managed in a transparent, secure, and responsible manner, in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.
This Privacy Policy describes:
This Privacy Policy should be read together with CLY88 Terms & Conditions. In the event of any conflict between the two documents on privacy matters, this Privacy Policy shall take precedence.
CLY88 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Examples of Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | During registration & KYC |
| Contact Information | Phone number, email address, residential address | During registration |
| Financial Information | Bank account number, bank name, transaction history | During deposit/withdrawal |
| Usage Data | Game history, betting logs, account activity records | Automatically during gameplay |
| Technical Data | IP address, device type, browser, operating system | Automatically upon access |
| Communications Data | Customer support conversation records, emails, live chat | When you contact us |
Important Note: CLY88 does not directly collect credit or debit card information. All payments via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed by licensed and regulated third-party payment gateways.
CLY88 uses collected personal data solely for legitimate purposes necessary to operate our platform. The following are the primary purposes for which your personal data is used:
CLY88 will not use your personal data for any purpose beyond those stated above without first obtaining your consent.
CLY88 does not sell or rent your personal data to third parties. However, in certain limited circumstances, we may need to share your data with the following parties:
All third parties that receive CLY88 player data are required to sign binding data protection agreements and comply with the data security standards set by CLY88.
CLY88 invests seriously in cybersecurity infrastructure to ensure every player's personal data is protected at all times. The technical and organisational security measures we employ include:
Data Breach Notification: In the event of a data breach that may affect your privacy, CLY88 is committed to notifying affected players and the relevant authorities within the timeframe required by applicable law.
The CLY88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates at its best. The following types of cookies are used:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the CLY88 platform. For more information on how to manage cookies, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding the personal data CLY88 holds about you. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data CLY88 holds about you. Requests are processed within 14 business days.
You may request correction of any inaccurate or incomplete personal data we hold about you.
In certain circumstances, you may request the deletion of your personal data, subject to CLY88's legal obligations.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
You may request that CLY88 restrict the processing of your personal data in certain circumstances as provided by law.
To exercise any of the rights above, please contact the CLY88 Privacy team by email at support@cly88.biz with the subject line "Privacy Rights Request", along with your account number and details of your request. All requests will be verified and processed within 14 business days.
CLY88 retains your personal data for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal and regulatory requirements. The following outlines our data retention periods:
Once the designated retention period has elapsed, your personal data will be securely deleted or permanently anonymised in accordance with CLY88's internal procedures.
As CLY88 operates globally, your personal data may be transferred to, stored in, and processed in countries outside Malaysia. This includes servers operated by CLY88's technical service providers, which may be located in various international locations.
CLY88 ensures that all international data transfers are carried out with adequate safeguards through:
All CLY88 data transfers comply with the requirements of Part VIII of Malaysia's Personal Data Protection Act 2010, which governs the transfer of personal data outside Malaysia.
The CLY88 platform is intended solely for users who are of age 18 years and above. CLY88 does not knowingly collect or process any personal data from individuals under the age of 18.
Should CLY88 discover that a child's personal data has been collected without proper age verification, we will take immediate steps to:
Parents or guardians who discover that their child has accessed the CLY88 platform without authorisation are requested to contact our support team at support@cly88.biz immediately.
CLY88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal developments, or new technical requirements. We are committed to notifying you of any material changes through:
We encourage you to review this Privacy Policy periodically. Your continued use of the CLY88 platform following any amendments will be considered your acceptance of the updated Privacy Policy.
The date of the most recent update is always displayed at the top of this Privacy Policy. Previous versions may be requested by contacting the CLY88 support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how CLY88 handles your personal data, please do not hesitate to contact us through the following channels:
If you are dissatisfied with CLY88's response to your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia (JPDP) under the Personal Data Protection Act 2010.
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