Terms & Conditions CLY88 – Malaysia Platform Terms of Use

These CLY88 Terms & Conditions ("Terms") govern your use of the CLY88 website, accessible at cly88.biz and all services offered through it, including but not limited to casino games, Sports Betting, poker, Live Casino, slots, and all related platform features.

By accessing or using the CLY88 platform in any way — including browsing the website, registering an account, making a deposit, or simply viewing a game demo — you are deemed to have read, fully understood, and agreed to be bound by these Terms.

If you do not agree with any part of these Terms, please stop using the CLY88 platform immediately. Continued use of the platform following any amendments to these Terms will be considered acceptance of the updated terms.

To register and use CLY88's services, you must meet all of the following eligibility requirements:

• Minimum age: You must be at least 18 years old at the time of registration. CLY88 does not permit minors to use this platform under any circumstances.
• One account only: Each individual is only permitted to register and maintain one (1) active account only at CLY88. Holding multiple accounts will result in all associated accounts being suspended.
• Accurate information: All information provided during registration — including full name, phone number, email address, and payment details — must be accurate, truthful, and kept up to date.
• Not a CLY88 employee: CLY88 employees, contractors, agents, and immediate family members of CLY88 staff are not permitted to open player accounts.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

CLY88 reserves the right to request document verification at any time to confirm your eligibility. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

CLY88 supports a range of trusted and secure Malaysian payment methods to make depositing easy. All deposits are processed in real time or within a short period depending on the selected method.

• Minimum deposit: RM30 per transaction
• Maximum deposit: Varies by payment method and account tier
• Accepted methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, FPX CIMB Clicks, FPX Public Bank, and other Malaysian payment methods listed on the platform

CLY88 does not charge any processing fees for standard deposits. However, some payment providers may apply their own service charges, which are beyond CLY88's control.

All deposits must be made from a payment method registered in the same player's name. Third-party deposits are not permitted and may result in account freezing and a refund of funds.

CLY88 is committed to processing all valid withdrawals within the stipulated timeframe. The following withdrawal conditions and procedures apply to all players:

• Minimum withdrawal: RM50 per transaction
• Processing time: 1–3 business hours for most verified requests
• Withdrawal method: Must match the deposit method used. CLY88 does not permit withdrawals to third-party accounts.
• Daily withdrawal limit: Subject to the player's VIP account tier
• First withdrawal: Requires full KYC verification before processing

CLY88 reserves the right to delay or withhold any withdrawal request that requires additional security review, including but not limited to withdrawals exceeding certain limits, unusual withdrawal patterns, or where an account-related investigation is ongoing.

If a withdrawal is declined for technical or security reasons, the CLY88 support team will contact the player within 24 hours to resolve the matter.

CLY88 offers a variety of attractive bonuses and promotions for both new and existing players. All bonuses are subject to the specific terms and conditions stated in each offer. The general conditions applicable to all CLY88 bonuses are as follows:

• Each bonus carries its own rollover requirement, typically ranging from 5x to 30x depending on the bonus type
• Only one bonus may be active at a time. Activating a new bonus before fulfilling the current bonus requirements will forfeit the existing bonus
• The welcome bonus may only be claimed once per new player
• CLY88 reserves the right to cancel or modify any bonus offer at any time without prior notice
• Bonus abuse, including opening multiple accounts to claim bonuses repeatedly, is strictly prohibited and will result in the closure of all associated accounts
• Winnings from free spins may be subject to a maximum win cap as stated in the relevant promotion's terms

CLY88 offers a wide range of game categories, including slots, live casino, table games, football betting, poker, and e-sports. Each category has its own specific rules available within the platform.

• Football & Sports Betting: All bets placed are final once confirmed. Bets on the Malaysia Super League, EPL, UEFA Champions League, and other major leagues are settled in accordance with the official results issued by the relevant governing body.
• Casino & slots: All games use an RNG (Random Number Generator) system independently verified by a third-party auditor. Game results are final.
• Live casino: CLY88 live casino games are hosted by real dealers via live video stream. Results announced by the dealer are final and cannot be disputed.
• Poker: Poker games on CLY88 are conducted in accordance with standard international rules. Collusion between players is strictly prohibited and may result in account closure.

CLY88 is not liable for any losses arising from technical disruptions, internet connectivity issues, or circumstances beyond our control during an active gaming session. That said, the CLY88 system is designed to ensure all betting records are stored securely.

CLY88 operates a policy of zero tolerance against any form of fraud, abuse, or unethical conduct. The following activities are strictly prohibited and may result in immediate account closure and forfeiture of all balances:

• Opening or operating more than one CLY88 account
• Using automated software, bots, or any technical tool to automate gameplay
• Colluding with other players to manipulate game outcomes or avoid losses
• Systematic bonus abuse, including arbitrage advantage-taking
• Money laundering through the CLY88 platform
• Providing false or misleading information during registration or the KYC process
• Attempting to access another player's account without authorisation
• Any attempt to hack, damage, or disrupt CLY88's systems and infrastructure

CLY88 reserves the right to suspend or close any account without prior notice for the following reasons:

• Violation of any part of CLY88's Terms & Conditions
• Evidence or indication of involvement in fraudulent or illegal activity
• Failure to complete the KYC process within the specified timeframe
• Requests from law enforcement or regulatory authorities
• Account inactive for more than 12 consecutive months

Players may also request voluntary account closure at any time by contacting the CLY88 support team. Voluntary closure requests will be processed within 5 business days.

In the event of account closure due to a Terms violation, CLY88 reserves the right to withhold the account balance pending the outcome of an internal investigation or regulatory instruction.

All content on the CLY88 platform — including but not limited to text, graphics, logos, images, audio clips, digital downloads, and page layouts — is the exclusive property of CLY88 or its content licensors and is protected by applicable copyright and intellectual property laws.

You is not permitted for:

• Copying, distributing, or reproducing any part of the CLY88 platform without explicit written permission
• Using CLY88's logo, brand name, or trademarks without authorisation
• Attempting to replicate or imitate the interface or design of the CLY88 platform

Permitted use is limited to personal, non-commercial access for the sole purpose of using the platform.

CLY88 provides an online betting and casino platform for entertainment purposes. By using this platform, you acknowledge and agree that:

• Betting involves financial risk and you are solely responsible for your own wagering decisions
• CLY88 does not guarantee any winnings or returns
• Any losses incurred through the use of the platform are your sole responsibility
• CLY88 is not liable for service disruptions caused by circumstances beyond our control, including natural disasters, telecommunications outages, or third-party actions

CLY88's maximum liability to any player under any circumstances shall not exceed the net deposit amount made by that player in the 30 days preceding the relevant claim.

CLY88 is committed to responsible gaming practices. We believe entertainment should remain enjoyable and within the player's control. To that end, CLY88 provides a range of self-management tools that players can activate at any time:

• Deposit limit: Set daily, weekly, or monthly deposit limits in line with your means
• Loss limit: Set a maximum loss limit for a defined period
• Session bet limit: Session-based time and wagering limits
• Mandatory break: Activate a break from the platform for 24 hours, 7 days, or 30 days
• Self-exclusion: Option to self-exclude from the platform for a period of 6 months to 5 years, or permanently

If you or someone you know is showing signs of a gambling problem, please contact the CLY88 Responsible Gaming team by email at support@cly88.biz or visit our Responsible Gaming us for further information and support resources.

If you have any questions, concerns, or complaints regarding CLY88's Terms & Conditions or the general operation of our platform, please reach out to our support team through the following channels:

• Email: support@cly88.biz
• Live Chat: Available 24/7 via the chat button within the CLY88 platform
• Response time: Email enquiries are answered within 24 business hours; live chat is typically responded to within minutes

For official complaints, please email support@cly88.biz with the subject line "Official Complaint", including your account number and full details of your complaint. CLY88 is committed to investigating every complaint thoroughly and responding within 5 business days.

These CLY88 Terms & Conditions are governed and interpreted in accordance with the laws applicable to the operation of this platform. Any dispute arising from or relating to these Terms must first be submitted to CLY88's internal resolution process before any further proceedings are pursued.